Frequently Asked Questions
Everything you need to know about your journey to healthy, beautiful hair.
How long does shipping take for Truth And Hair orders?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
Are your hair care products safe for color-treated hair?
Yes, all our formulas are sulfate-free and paraben-free, specifically designed to maintain the vibrancy of color-treated hair while providing deep hydration.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return the product (even if opened) for a full refund minus shipping costs.
Do you test your products on animals?
Absolutely not. Truth And Hair is a 100% cruelty-free brand. We believe in beauty without compromise and never test our ingredients or finished products on animals.
How can I track my package?
Once your order ships, you will receive an email with a tracking number and a link to the carrier's website to monitor your delivery progress in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Afterpay.